Initial Consultation
We understand the client’s business, objective and requirements.
Working Policy
Clear steps from consultation to delivery
A friendly, professional policy explaining how we work, while final details remain governed by the approved quotation or contract.
Scope Definition
We define pages, services, deliverables, language, integrations and scope.
Quotation & Contract
We send the quotation, scope of work and contract, and the client approves the required documents before delivery commitments begin.
Client Content
The client supplies the information, logos, projects, certifications, images and materials required unless the package includes preparation.
Design & Development
We execute the work according to the approved scope.
Revisions
Revisions stay within the number of rounds stated in the quotation. Out-of-scope work is assessed and priced separately.
Quality Review
Depending on the project, review covers technical quality, responsiveness, user experience, content, privacy/data, intellectual property and Saudi digital compliance quality considerations.
Client Approval
The client approves the final version.
Delivery / Launch
After final approval and settlement of the amounts due, delivery or launch is completed and handover is documented under the project scope.
Post-Delivery Support
Support and maintenance are defined in the package or quotation.
Client Information Responsibility
The client is responsible for the accuracy of information, projects, certifications, licenses and data supplied for publication.
Third-Party Services
Domains, hosting, CRM, ERP, APIs, booking systems and other services may be subject to provider terms and fees.
AI-Assisted Workflow
WJAZ may use AI tools in design, development, content and workflow improvement while considering privacy and usage rights.
Right to Decline
WJAZ may decline projects or content that conflicts with Saudi regulations, third-party rights, or our professional and ethical standards.