Privacy Policy
This policy explains what we collect when you submit a project request and how we use and protect it.
Last updated: September 2026
Data we collect
We collect only what is needed to review and respond to a project request, such as your name, mobile number, optional email address, business name, activity, requested service and project details. The initial form does not ask you to upload files or submit personal, medical, financial or confidential data.
How we use it
We use the information to review your request, contact you, define the scope, prepare a quotation, contract and invoice, and manage delivery. We do not use it for unrelated marketing without appropriate consent.
Consent and accuracy
By submitting the form, you consent to processing for communication about your request. You are responsible for the accuracy of the information and for not submitting another person’s data without authority.
Service providers
Form data may pass through a specialist technical provider that delivers submissions to WJAZ email and may retain a temporary operational record under its own policy. Hosting, email and project tools may also process data only as needed to operate the service. We do not sell personal data or share it for advertising.
Retention and deletion
We keep project requests and related communications only as long as needed for operations or applicable requirements. You may request correction or deletion through the Start Your Project form by clearly stating the request in the summary field, unless retention is required for a lawful contractual or regulatory reason.
Request source and cookies
When you visit the website, we may temporarily store the visit source, campaign label and entry page within your browser tab. This storage does not contain your name, phone, email or form contents. Source information expires after 30 minutes; available details accompany the request email when submitted to help identify enquiry channels. We do not include full referrer URLs, search terms or advertising click identifiers.
Website analytics and your choice
With your consent, we use Google Analytics 4 through Cloudflare Zaraz to measure visits and interactions such as service views, WhatsApp clicks and successful enquiries. Analytics cookies and technical identifiers may be used. We do not attach form contents or contact details to analytics events. Declining or ignoring the banner does not grant consent and does not prevent browsing or enquiries. Your choice is stored in a cookie. Change or withdraw consent through Analytics preferences in the footer. Withdrawal applies to future measurement and does not automatically erase previously collected data. Google Privacy Policy
Security
We apply reasonable technical and organizational safeguards to reduce unauthorized access. No transmission or storage method can be guaranteed as completely secure, so sensitive information should not be sent through the initial request form.
Updates
We may update this policy when operating tools or applicable requirements change. The latest update date will appear at the top of this page.